Customer Stories

The best things about renovating are seeing a job well done, having created something new and special, and knowing that now someone loves their home! Have a look below at some comments from happy clients.

Grant Bell

"I just want to compliment you on the earthquake repairs your company did for us at the above address. Elly and I are very pleased with the result, we think the workmanship has been finished to a very high standard. You were also able to complete it in a good timeframe, which was very helpful to ourselves and the tenants. I would have no hesitation in using you for any work we may need done in the future, or recommending your company to any of our friends." 

Jennie & John

We are so thrilled with the results of our recently renovated home and can only speak highly of the Smith & Sons team who have made this possible.From concept through to design and renovate, the team have provided expert advice, construction and redecoration, making the whole process an easier and seamless undertaking for us as home owners. We sincerely thank Tiny, Katie, Dwayne, Bruce and the building & painting teams for all their hard work in making our home up to date in its exterior cladding and insulation. We love the smart new exterior and the new PVC windows…….our home is warm and dry and very comfortable and looks amazing! 

Hamish & Karen
Before the renovation we were apprehensive as ever when undertaking a major project with a new company. Simon from Smith & Sons Riccarton provided us with a reassuring take on the project management and seemed genuinely enthusiastic about what we wanted to do. The new bathroom is a very enjoyable space to be in and has made much better use of the limited space available.
 
We would recommend Smith & Sons Riccarton to friends and family. or us it was much easier to have the project managed on our behalf, particularly the selection and co-ordination of the various trades. Simon made that process very easy and nothing was a problem.
Martin Ebert (EQR)

"This is an email to confirm that after a substantial review of your work performance over the past 6 months you have been ranked as a Tier One Contractor for the Pages Rd Hub. Tier One are our best performing Contractors."

Corrina Young

"We are so happy with the house and the quality workmanship of your contractors. Everything was well organised and completed with in the time frame." Many Thanks, 

Malcom Corbett

Port Hills Smith and Sons have undertaken 3 major projects for us.

Building a large multi-level deck and boardwalk - including stadium steps and adjoining landscaping as designed, and extensive concrete patio laying.

Internal and external repairs - resulting from the February Christchurch earthquake including relining, new bracing schedule to revised standards, foundation repairs and relevelling, replacement of waste and rain water systems and fireplace and chimney repair and upgrade. This work was largely carried out under the EQC “opt out” process and under their supervision and approval.

Modernization of our 1920’s weatherboard villa - This involved the reconfiguration of most rooms; the installation of 2 new bathrooms; the installation of a new kitchen (built by others); installation of 3 enclosed skylights; and the supervision of a complete new roof.

All 3 major projects were completed largely on time and on budget. We are very impressed with Anthony’s organizational ability; choice of sub-contractors; attention to detail; communication; and open and co-operative attitude.

We have no reservation in recommending Port Hills Smith and Sons for any residential or light commercial construction, upgrade or repair.

Yours faithfully,

Malcolm Corbett

Marilyn Stewart

We chose Smith & Sons Riccarton to renovate our kitchen and bathrooms because they were the most helpful with suggestions and ideas when discussing options. During the renovation work all of the contractors were clean and tidied up at the end of each day. It was very efficient. It is so much easier now to work in the kitchen space with the new layout and there is more room in the bathrooms. We would definitely recommend Simon to our family and friends, he is easy to deal with and most helpful. 

Vanessa Smith

"We were very happy with the work done. It was all completed within the allocated 5 weeks, except for an unavoidable delay with the garage doors due to the container in the way. The plastering was to a very high standard, so our walls look like new. The bricklayer also did a great job on the exterior. Communication with your company was fast and clear and the clean up at the end was very good."

Steve and Diana
Thank you so much Jess. We are very impressed with the care and workmanship of Smith and Sons. Particularly Daniel with his excellent customer service skills communication and drive!
If we need anymore work we know who to call now and we will be recommending your company at all times.
Very many thanks again!
 
Steve and Diana
 
S Masters

`Opting out was the smartest move I made post earthquake. Your builder, your time frame and you in the driver`s seat. Like most Cantabrians I have taken plenty of bruising body blows from the EQC. Opting out allowed me to take control of the repair process.

Having Anthony Bown from Smith and Sons do the work was the next smartest move I made. The quality of the work was exceptional. You probably think that craftsmanship of the calibre that our grandfathers expected is no longer possible. Think again - Anthony`s team are true craftsmen and take professional pride in their work. We were thrilled with the final result. I found Anthony`s team to be professional, clean, tidy and thorough. I have no hesitation in recommending Anthony and his team.` - S. Masters, Lyttelton

Lesley Liu

I recently completed my renovation project with Smith & Sons Christchurch North.  The team is knowledgeable and co-operative.  I appreciate their patience in listening to our demands and efforts on achieving results we want.  We are very happy about the finishing of this project and would highly recommend this reliable team. 

John & Jasmine

We are enjoying the use of our new bathroom especially the additional toilet put in place. Its proven to be really practical now with two toilets in the home! Thank you for the great work and service that you and your team have provided.

It’s the first time using Smith & Sons to do renovation works for our new home but would highly recommend Smith & Sons to relatives/friends looking at doing renovations!

Excellent customer service and prompt response. Simon was easily contactable when we had any queries at each stage of the renovation from start to finish. Smith & Sons worked with our ideas, budget and needs for our bathroom renovation.

Its been an easy process working with Smith & Sons and most importantly the honesty and great customer service.

Cameron Dickson
We are a family of four and wanted to update our children’s tired looking bathroom. We chose Smith and Sons as we found the approach of them doing everything suited us best. From design ideas through to completion. Tiny, Katie, Josh and the rest of the team were great, they communicated with us clearly so we always had some idea as to what was happening. When we needed to change things, it was not a major drama. We would definitely use them again.
 
Craig and Nicky

We were unsure before using Smith & Sons to renovate our kitchen, laundry and dining areas but we were encouraged by their professionalism. What specifically helped us make the decision to use Smith & Sons was their friendly attitude and honesty, and their ability to source an engineer and tradesmen.

With our renovation we have benefited from the ease and comfort of a new larger living and kitchen area, and added value to our home. We would certainly recommend Smith & Sons to our family and friends due to Simon`s good nature and perfectionism which make it very easy to recommend him.

Bronwyn

I had used Smith & Sons before for my en-suite and wanted them to come and renovate my main bathroom to match in with what I had in the en-suite. I found Katie and the team at Smith and sons Christchurch South easy to deal with, always happy to answer any questions I had, and the bathroom was done in the time frame Katie said it would happen in. I am really happy with the final result. I would be happy to recommend Katie and the team at Smith & Sons to anyone who is looking to renovate.

Andrew & Debbie Skinner

It gives us great pleasure to provide the following testimonial from our recent renovation.

Sometimes DIY isn`t in your DNA, or like us too busy to commit the time to such a project.  It was such a wise move to obtain the services of Smith & Sons Ashburton to undertake our recent kitchen, dining and laundry renovation.

We were all done in three weeks with no delays, stress, dramas or conflict.  Our project manager Wayne sussed out our style, likes and dislikes very quickly and we were very much on the same page.  He assisted us to implement our ideas and we appreciated being able to utilise his industry experience to transform our ideas into reality.

Having a young family we acknowledge it isn`t always ideal to be living in the housing during a renovation and we appreciated the respect and professionalism the staff and sub-contractors showed to us.

A huge thank you to the Smith & Sons team, we are so pleased with the workmanship and the end result.  We are enjoying receiving many comments on our modern and functional living space.

Rohan & Kelly McGuire

Smith and Sons transformed our small pokey home into a wonderful, spacious, open plan living space.  We are incredibly impressed by the workmanship that they offered.  We were also impressed with how tidy they kept the area at the end of the working day considering the extend of the remodelling; it was lovely to come home to a resonably clean house each day, while still being able to see the progress that had been made.

We have nothing but praise for Smith & Sons, they were professional, neat and tidy, and their attention to detail has given us the living space we desired.  We would recommend them to anyone and everyone.

Victor Tan

We have found Anthony Bown (Smith & Sons Port Hills) patient and helpful, always providing much needed advise, solutions and assurances. As it was our first built experience and on a difficult site, we were glad to be able to utilize Anthony's skills and experience. We felt looked after by Anthony and his team.

Stewart & Megan McAtamney

Even before we had plans on paper we decided to entrust Smith and Sons with our fairly major project of adding on and renovation our house.

Paul and his team not only transformed our home with the utmost care and professionalism, but went out of their way to make the whole project run very smoothly.

As this was our first time renovating, it was great to have Paul`s knowledge of what would work and what wouldn`t.

We would happily recommend Smith & Sons and wouldn`t hesitate to use them for any of our building projects in the future.

B.S.
As a newcomer to New Zealand, I purchased a small town house which was built in the early 1990s knowing that it would need some modernising. Paul Cartney from Smith and Sons who is also a master builder was recommended to me, so we met to discuss the project.
A pleasant man, easy to get on with and obviously knowledgeable about the building industry. He took on the job and finished on time and budget.
I am delighted with all the work that Paul and his boys carried out on my house. I have a very comfortable home now. I would strongly recommend Mr Paul Cartney and his team for all building work.